Refund policy

 

Refund & Return Policy

Custom, Made-to-Order Items Because every product is printed specifically for you after you place your order, we're unable to accept returns or exchanges for incorrect size, buyer's remorse, or "changed my mind." Please check our size chart carefully before ordering.

Damaged, Defective, or Misprinted Items If your item arrives damaged, defective, or printed incorrectly, we'll make it right. Contact us at [support email] within [7–14] days of delivery with:

• Your order number
• A photo of the item showing the issue

We'll send a free replacement or issue a full refund — your choice.

Lost Packages If tracking shows your order as delivered but you haven't received it, or if it's been stuck in transit well past the estimated delivery window, let us know at [support email] and we'll help track it down or arrange a replacement.

Order Cancellations Since production usually begins shortly after checkout, we can only cancel or modify an order within [ 72 hours] of purchase. Contact us immediately at [support email] if you need to make a change.

How to Start a Claim Email [support email] with your order number — we usually respond within [1–2] business days.